Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide when you request a quote, submit a form, call, email, leave feedback, or schedule a dumpster rental.

This information may include:

• Your name
• Phone number
• Email address
• Service or delivery address
• ZIP code
• Project and debris details
• Preferred delivery date
• Dumpster-size preference
• Placement instructions
• Rental or order information
• Feedback and other messages

Please do not submit sensitive personal information unless it is necessary for your service request.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through cookies, server logs, analytics tools, or similar technologies.

This information may include:

• Internet Protocol address
• Browser and device type
• Operating system
• Referring website
• Pages viewed
• Date and time of access
• General geographic area
• Website interactions

We may use this information to maintain the website, measure performance, prevent misuse, and understand how visitors use our pages.

3. How We Use Information

We may use personal information to:

• Respond to questions and quote requests
• Recommend a practical dumpster size
• Confirm pricing and availability
• Schedule deliveries and pickups
• Review access and placement conditions
• Provide customer support
• Process and manage rental orders
• Send service-related updates
• Respond to feedback or complaints
• Improve our website and services
• Maintain business records
• Detect fraud, misuse, or security risks
• Meet legal, insurance, or safety obligations

4. Cookies and Analytics

Our website may use cookies and similar technologies to remember preferences, measure traffic, improve functionality, and understand visitor activity.

Your browser may allow you to block or delete cookies. Disabling cookies may affect how certain website features work.

Third-party analytics or advertising providers may collect information according to their own privacy policies.

5. How We Share Information

We may share information only when reasonably necessary to operate our business or provide requested services, including with:

• Employees, drivers, dispatch, and customer service
• Website hosting and technology providers
• Email, form, scheduling, or analytics providers
• Payment processors, when payments are offered
• Disposal facilities or recycling processors
• Subcontractors and service partners
• Professional advisers and insurers
• Government agencies when required by law
• A business buyer or successor

Service providers should receive only the information reasonably necessary to perform their assigned services.

We do not sell personal information for money.

6. Communications

We may use your contact information to respond to an inquiry, prepare a quote, confirm an order, coordinate a delivery or pickup, or address a service concern.

We may send limited follow-up communications related to your request or active rental.

You may ask us to stop nonessential promotional messages. Service-related communications may still be necessary while an order is active.

Message and data rates may apply to telephone or text communications.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide services, maintain business records, resolve disputes, enforce agreements, and meet legal, tax, accounting, insurance, or safety obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

8. Data Security

We use reasonable administrative, technical, and physical safeguards intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

No website, electronic transmission, email system, or storage method is completely secure. We therefore cannot guarantee absolute security.

9. Your Privacy Choices and Rights

Depending on where you live and which privacy laws apply, you may have the right to request that we:

• Confirm whether we process your information
• Provide access to certain information
• Correct inaccurate information
• Delete certain information
• Provide a portable copy of certain information
• Explain categories of information collected or shared
• Honor applicable advertising or profiling opt-outs

These rights may be subject to identity verification, legal exceptions, and record-retention requirements.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

10. Texas Privacy Requests

Texas residents may submit requests concerning their personal data where applicable Texas privacy law applies to our business and processing activities.

If an applicable request is denied, you may contact us to appeal the decision. Use the subject line “Privacy Request Appeal” and explain why the decision should be reconsidered.

Not every provision of every privacy law applies to every small or local business. Requests will be evaluated under the laws that apply to our operations.

11. Children’s Privacy

Our website and dumpster rental services are intended for adults and are not directed to children under 13.

We do not knowingly collect personal information online from children under 13. Contact us if you believe a child has submitted information so we can review and, when appropriate, delete it.

12. Third-Party Websites

Our website may contain links to maps, payment services, social-media platforms, or other third-party resources.

We do not control the privacy, security, or content practices of those third parties. Review their privacy policies before providing information through their services.

13. Do Not Track and Preference Signals

Some browsers provide “Do Not Track” settings or other privacy preference signals.

Because standards and legal requirements continue to develop, our website may not respond to every browser signal.

Where applicable law requires recognition of a valid opt-out preference signal, we will handle it according to that law and the technical capabilities of our website.

14. Changes to This Privacy Policy

We may update this Privacy Policy as our website, services, technology, or legal obligations change.

The revised policy becomes effective when it is posted on this website. The “Last Updated” date shows when the policy was most recently revised.